1: Any and all return requests must be made with 14 days upon receipt of shipment.
2: No refund will be applied to shipments that are refused at the time of delivery. There are no exceptions to this policy.
3: All Sales are final on all apparel and closeout/overstock items.
4: A Return Merchandise Authorization (RMA) number will be
issued by a sales representative from Shellback Tactical or Tactical Assault Gear, and must accompany all
returns. No returns will be accepted without an RMA number.
5: Any order returned through no fault of Shellback (such as size,
or color choice); will be charged a 15% restocking fee. There are no
exceptions to this policy.
6: All returns due to error by Shellback Tactical, and Tactical Assault Gear will have any and all fees waived without question.
7. All orders are final and cannot be cancelled if they are within the shipping range noted on the product and within the shipping range as noted in out shipping policy. This policy will be reviewed on an individual basis.